Only use the email address in which you received the email. Other emails will not work.
Check SPAM or Junk folders.
Double check there are no spaces or missing characters.
Send a photo of your test result as an attachment to this email
Most devices today require permission to access your camera. This is asked the first time you visit the portal. If you may have clicked deny or no to this permission request you will not be able to take a photo.
Check that the browser App and portal website are allowed to access your camera.
Send a photo of your test result as an attachment to this email
Send a photo of your test result as an attachment to this email
